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Reviews - HeatFix - Heat Pump Service
Testimonials

What Clients Say About Us

"6 stars for Wolfgang! He came all the way from Waikanae to Hataitai to fix our heatpump with less than 24hrs notice. Lovely guy, turned up exactly when he said he would and charged a very reasonable price." Charlotte■12th May, 2023.

Charlotte

"From a recommendation of another well known Kapiti business, Wolfgang turned up at our property and quoted on an appropriate heat pump for our lounge, clearly explaining how he was going to do the job showing and explaining to us clearly all aspects of what he was going to do, ensuring that we understood and also suggesting the best option size of heat pump for our needs. His quote arrived later that day and we accepted. His communication was superb and he arrived on the time he said. Wolfgang is one of the tidiest trades persons we have come across, drop sheets on the floor and he totally cleaned up when he finished. He set up and made sure we understood how to use the wifi and heat pump App on our phones. If you want a heat pump quote get in early before winter and you won't be disappointed.

Murray

"Wofgang was very pleasant to deal with, he promptly responded to our initial query and recommended the correct product based on our needs. The subsequent quote was accepted, and the installation went smoothly. Wolfgang's workmanship appeared faultless and the site was left clean and tidy on completion. We would have no hesitation recommending Wolfgang to others," Toby■16th January, 2023.

Toby

"Wolfgang is a friendly and trustworthy installer. His work in the house was tidy , he was on time and explained everything. I have nothing l can criticise. I would have him back to do work in my house without hesitation. Very satisfied customer. Thank you " Sue■25th October, 2022.

Sue

"I have no hesitation recommending Wolfgang to install a heatpump. He installed mine quickly and expertly. I appreciated him wearing a mask without being asked (COVID-19 pandemic). He arrived on time and worked through until he finished. It was clear with his 14 years experience he is a professional at his job." Diane■26th June, 2022.

Diane
Company Owner

"The installation of the heat pump was an extremely smooth experience. Right from the first contact through to invoicing and including all my questions, everything was attended to effectively and pretty much instantly. Great clear communication. Happy customer. I will definitely be recommending you." Clare■31st May, 2022.

Clare
Driver

"Good early contact to arrange installation time. Arrived exactly as arranged. Was careful around the house with drop sheets where he was working. Completed the job faster than expected and explained clearly how to work the appliance. Very happy with Wolfgang's reliability and work ethic and happy to recommend him. Thank you." Richard■19th May, 2022.

Richard

"Wolfgang has installed 3 or 4 heatpumps in our property's. He is always professional, honest and knowledgeable. He can provide the best heatpump or ventilation system for your home. We highly recommend him. Jo and Michael Power" Jo■16th May, 2022.

Jo

"Good communication from go to wo. An extremely nice helpful person who makes you feel at ease straight away." John■5th May, 2022.

John
Freelancer

"Fantastic service, professional, prompt and excellent advice on the most appropriate heatpumps for my two rental properties,highly recommend." Freya■21st March, 2022.

Freya
Student

"Couldn’t be more happy! Wolfgang was excellent with all communication, and always there on time. We had him inspect our rental property and suggest Heatpumps for two flats to comply with healthyhomes code. He suggested good units that exceeded requirements, and for a really good price. He sent us a quote immediately and with his advice on a clear recommendation for each unit, along with expected delivery and installation timing. And everything was done exactly as promised. Tenants are stoked and we are too!" Turi■20th March, 2022.

Turi

"Wolfgang replaced our 13 year old heat pump with a modern version, and was able to source one for us when there were long waiting lists due to covid etc. He did a totally professional job of installation. Meticulous in his measurement, checking of all connections, and was able to use the existing ducting which was great for us, as it was in the wall of the house. He cleaned up all his own mess, took away the old heat pump the day he installed the new one, and explained fully how to operate it and care for it. We used a local tradesperson and were very satisfied. I recommend him highly. Very reliable and honest." Merus■20th March, 2022.

Merus
Journalist
Reviews

What our clients say

"6 stars for Wolfgang! He came all the way from Waikanae to Hataitai to fix our heatpump with less than 24hrs notice. Lovely guy, turned up exactly when he said he would and charged a very reasonable price." Charlotte■12th May, 2023

Charlotte

"From a recommendation of another well known Kapiti business, Wolfgang turned up at our property and quoted on an appropriate heat pump for our lounge, clearly explaining how he was going to do the job showing and explaining to us clearly all aspects of what he was going to do, ensuring that we understood and also suggesting the best option size of heat pump for our needs. His quote arrived later that day and we accepted. His communication was superb and he arrived on the time he said. Wolfgang is one of the tidiest trades persons we have come across, drop sheets on the floor and he totally cleaned up when he finished. He set up and made sure we understood how to use the wifi and heat pump App on our phones. If you want a heat pump quote get in early before winter and you won't be disappointed with his professionalism and willingness to to do a great job for you. We highly recommend Wolfgang Trupp of Heat Fix Ltd. ***** A 5 star service *****"

Murray29th March, 2023

Murray

"Wofgang was very pleasant to deal with, he promptly responded to our initial query and recommended the correct product based on our needs. The subsequent quote was accepted, and the installation went smoothly. Wolfgang's workmanship appeared faultless and the site was left clean and tidy on completion. We would have no hesitation recommending Wolfgang to others,"

Toby16th January, 2023

Toby

"Wolfgang is a friendly and trustworthy installer. His work in the house was tidy , he was on time and explained everything. I have nothing l can criticise. I would have him back to do work in my house without hesitation. Very satisfied customer. Thank you "

Sue25th October, 2022

Sue

"I have no hesitation recommending Wolfgang to install a heatpump. He installed mine quickly and expertly. I appreciated him wearing a mask without being asked (COVID-19 pandemic). He arrived on time and worked through until he finished. It was clear with his 14 years experience he is a professional at his job."

Diane26th June, 2022

Diane

"The installation of the heat pump was an extremely smooth experience. Right from the first contact through to invoicing and including all my questions, everything was attended to effectively and pretty much instantly. Great clear communication. Happy customer. I will definitely be recommending you." Clare31st May, 2022

Clare

"Good early contact to arrange installation time. Arrived exactly as arranged. Was careful around the house with drop sheets where he was working. Completed the job faster than expected and explained clearly how to work the appliance. Very happy with Wolfgang's reliability and work ethic and happy to recommend him. Thank you."

Richard19th May, 2022

Richard

"Wolfgang has installed 3 or 4 heatpumps in our property's. He is always professional, honest and knowledgeable. He can provide the best heatpump or ventilation system for your home. We highly recommend him. Jo and Michael Power"

Jo16th May, 2022

Jo

"Good communication from go to wo. An extremely nice helpful person who makes you feel at ease straight away."

John5th May, 2022

John

"Fantastic service, professional, prompt and excellent advice on the most appropriate heatpumps for my two rental properties,highly recommend."

Freya21st March, 2022

Freya

"Couldn’t be more happy! Wolfgang was excellent with all communication, and always there on time. We had him inspect our rental property and suggest Heatpumps for two flats to comply with healthyhomes code. He suggested good units that exceeded requirements, and for a really good price. He sent us a quote immediately and with his advice on a clear recommendation for each unit, along with expected delivery and installation timing. And everything was done exactly as promised. Tenants are stoked and we are too!"

Turi20th March, 2022

Turi

"Wolfgang replaced our 13 year old heat pump with a modern version, and was able to source one for us when there were long waiting lists due to covid etc. He did a totally professional job of installation. Meticulous in his measurement, checking of all connections, and was able to use the existing ducting which was great for us, as it was in the wall of the house. He cleaned up all his own mess, took away the old heat pump the day he installed the new one, and explained fully how to operate it and care for it. We used a local tradesperson and were very satisfied. I recommend him highly. Very reliable and honest."

Merus20th March, 2022

Merus
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